FAQS

——We are an enterprise integrating production and trade, we have more than ten years of factory and technical team support. Our main markets are North America 20%, Europe 30%, Asia 20%, South 2. America 10%, and the Middle East 10%.

——We usually quote within 24 hours after we get your inquiry. If you are very urgent to know the price. Please call us or tell us in email so that we can reply your inquiry priority.

——We need details such as the material, quantity and quality requirements of the spring to confirm the production plan in order to make an accurate quotation.

——Please send us the spring drawings or pictures with size parameters, and it is better to send us samples as well, and we will provide the best solution as soon as possible.

——We can provide samples of springs if we have stock. The delivery cost will be borne by the customer. If it is a customized spring, we will charge machine adjustment cost and tooling cost for customized spring samples. We will return these costs when you place a formal order.

——Before mass production, there are always pre-production samples we send to customers for inspection to get production approval. We have advanced production and testing equipment. Our quality control department will inspect each product. Third parties are welcome to inspect the goods.

——For advantages, we have support from all aspects, such as professional technical team, professional production team, advanced production machines and testing equipment, international production process and strict quality control, etc. For more details, please see the introduction of the About Us page.

——It depends on the size of the order and the difficulty of the product. Usually, our delivery time is very fast because our factory is large and professional.

——We accept T/T, Western Union or cash, and online store orders when necessary.

——Of course we can, and this is also our advantage and expertise. If you have new product drawings or samples, please send them to us and we can customize hardware products based on your needs.

——Based on customer requirements, we can provide multiple modes of transportation such as sea transportation, air transportation, international express, etc. For packaging, generally speaking, we use new five-layer standard special cartons for packaging. If customers have special requirements, we can also provide them.

——We provide one-to-one 24-hour online service, you can send messages at any time.

——For long-term customers, we will give appropriate discounts, and we may also give priority to their orders.

——You can learn about the quality of our products through product pictures, actual shooting videos, sample tests, etc.

—— 1) You send us drawings or samples. 2) We do project evaluation. 3) We give you a design. 4) You think the design is OK. 5) We make samples and send them to you. 6) You think the samples are good, then place an order and pay us a deposit. 7) We start to produce the products. 8) When the goods are finished, you will arrange for inspection. 9) You pay us the balance. 10) The whole order is completed.

——As a production and trading enterprise, we have a reasonable price range for our products. The more you order, the more competitive the price you will get. Considering our first cooperation, we will try our best to meet your requirements. Flexible operation is one of our advantages.

—— EXW, FOB, CIF, CFR, FCA, CPT, CIP, DAP, DDP. We support these delivery terms, mainly based on customer needs.

——We mainly accept USD, EUR, JPY, CAD, AUD, HKD, GBP, RMB, CHF.

——Materials we use for our products are environmentally friendly and safe, and comply with international standards and legal regulations. For example, low carbon steel wire, hardenable steel wire, spring steel wire, stainless steel wire, high carbon steel wire, brass steel, phosphor copper steel, beryllium copper steel, piano string wire, etc.